Our gift cards are valid for two years from the date of issue. The validity period is stated on the gift card itself or in the email in which you received it, and is also described in the terms and conditions on our website.

You may use all or part of the balance. If you do not use the entire balance for a purchase, the remaining amount is saved for future use, provided it is still within the validity period.

Please also check which market and currency the card is valid for. If the card does not work—even though it is still valid and has a remaining balance—please contact us, providing details on when you received it and the error message that appears.