An order can be sent in several packages, and the packages can arrive on different days. Therefore, check all parcels in the delivery notice and the carrier's tracking.

It may also be the case that part of the order has been shipped while other products are still waiting for delivery to our warehouse. Check which products are specified in the respective delivery notice.

If all packages have arrived but a product or part is missing, contact customer service with the order number, what is missing and preferably a picture of what you received and the package's shipping label.