Swish can be used wherever this payment method is offered at checkout. You approve the purchase in the Swish app, and the payment is deducted directly from your linked bank account.

If a purchase made via Swish is refunded, the refund is processed using the same payment method. If you do not see the funds, please check both your payment history and your linked bank account.

Have you been notified that a refund has been issued, but you cannot locate it? Please contact customer service, providing your order number and the details from the refund confirmation.