Contact customer service via our website. Please provide your order number, details of the item(s) you wish to return or file a claim for, and a description of what happens when you attempt to register the request. Including a screenshot of the error is also helpful.
If you are filing a claim, please describe the defect and attach any photos you have. Also, let us know if the item has already been returned, if the product is missing from the form, or if you have previously registered a case regarding this.
We will assist you in moving forward and, if necessary, registering the case for you. There is no need to keep trying via the form if it is the registration process itself that you are having trouble with.