Returns & Refunds
Returns
- How do I make a return?
- Can I cancel or change my order?
- Can I return an item that I have unpacked?
- What are the rules for returns?
- What happens if my product is not returned in new condition?
- I am missing my return label/QR code - what do I do?
- Returns and claims – select country
- Should I choose a return or a claim?
- I cannot register my return or claim
- I have already returned a faulty item – how do I get help?
- My return has been in transit for a long time or is missing scans
- I want to make a return after the standard return period has passed
Refunds