In the event of an approved claim, we will cover the necessary costs to rectify the defect, in accordance with applicable regulations and our terms and conditions of sale. If the product needs to be returned, you will receive instructions on how to arrange the shipment.

Please do not book your own transport or return the product before receiving confirmation from us; this allows us to assist you with the appropriate shipping solution.

If you are requesting compensation for other costs, you must describe your claim and provide supporting documentation so that it can be assessed separately. Registering a claim does not imply that such a request has been approved.