You can cancel your order via "My Pages" as long as the option is available for your specific order. If this option is not visible, or if you wish to make a different change, please contact us as soon as possible, providing your order number and details of the requested change.

Whether this is possible depends on the current status of your order and the payment method used. Once the order has entered the warehouse processing stage or has been dispatched, we cannot guarantee that it can be stopped or modified.

A change or cancellation is only considered confirmed once you have received a confirmation from us. If the order has already been dispatched, you may be able to return it, subject to the terms and conditions outlined on our website.