The refund process depends on the original payment method used and the terms and conditions of your gift card. If you paid using both a gift card and another payment method, the refund may be split between them.

Please check your refund confirmation and the balance on your gift card. If you are missing details regarding the payment method, the refund transaction, or a portion of the amount, please contact customer service with your order number, and we will help you verify how the refund was distributed.

Please note that if part of your purchase was paid for with a gift card, the entire amount will not necessarily be refunded to your bank account.